04-07-2009, 02:04 PM
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Headphoneus Supremus
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Join Date: Oct 2008
Location: Edinburgh
Posts: 4,059
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yep standard practise from dhl.
they have done that to me several times so now i just dont order from companys that use them. once i sat waiting looking out my front window waiting for my phone to arrive from hong kong. tracked it online as it cam round the planet quick smart. then it got to edinburgh. where they didint deliver it as they claimed there was no answer, ******** i was sat in front of the front window all day waiting. then the next day that buggers did the exact same thing, i was furious.
the day after that i went to their depot and collected it and swore id never intentionally give them money ever again. but since then i have had them do exactly the same thing again. i think if the drivers are busy they just say they couldnt deliver it and thats it.
no card means they never even showed up.
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04-07-2009, 03:30 PM
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1000+ Head-Fi'er
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Join Date: Jan 2008
Location: Manchester
Posts: 1,345
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Quote:
Originally Posted by mark2410
i think if the drivers are busy they just say they couldnt deliver it and thats it.
no card means they never even showed up.
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thats exactly it, if they are too busy and dont get to me on a particular day, fine, absolutely no issues with that, I used to be a driver so I understand how it can go with traffic, multi drops, held up at customers, new directions and pick ups from head opffice etc, but to basically lie because they can't be arsed being honest... absolutely not good enough.
I have massive issues with bs'ers if you can't tell.
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my feedback
Last edited by dazzer1975; 04-07-2009 at 03:32 PM.
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04-07-2009, 03:55 PM
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1000+ Head-Fi'er
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Join Date: Sep 2008
Location: Toronto, Canada
Posts: 1,045
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Quote:
Originally Posted by dazzer1975
thats exactly it, if they are too busy and dont get to me on a particular day, fine, absolutely no issues with that, I used to be a driver so I understand how it can go with traffic, multi drops, held up at customers, new directions and pick ups from head opffice etc, but to basically lie because they can't be arsed being honest... absolutely not good enough.
I have massive issues with bs'ers if you can't tell.
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+1. I would have been content with a honest answer. With businesses I value honesty more than anything else. Lack of it is just total unprofessionalism and irks me greatly.
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Fullsize cans: Sennheiser HD650, AKG K701, Shure SRH840, Audio Technica AD700, Denon AH-D1001, Sennheiser HD238, Audio Technica SQ5
IEM's/Portables: Shure SE530 (custom tipped), Phonak Audeo PFE, UE SF5 EB, Yuin PK2, Sony EX082, JVC Marshmallow, Koss KSC75
Amps/DAC's: A&R Cambridge C200 Vintage (pre)amp, Head-Direct EF-1, Headamp Pico DAC-Only, Hotaudio DAC Straight, Fiio E3
Sources: Asus Eee PC 1000 HE/Foobar, iPhone 3G 16GB, Sony S639F
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04-07-2009, 08:57 PM
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100+ Head-Fi'er
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Join Date: Jan 2008
Location: La Crosse WI
Posts: 249
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For what it is worth, I made two orders from iBasso and didn't have any problems with DHL delivery.
But, the package was a mess with my D10. The box was all beat up. I don't know if this was from DHL or iBasso.
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04-12-2009, 01:59 AM
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100+ Head-Fi'er
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Join Date: Feb 2009
Location: uk
Posts: 331
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from DHL I guess.
this is not nice.
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04-13-2009, 06:55 PM
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Head-Fi'er
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Join Date: Mar 2009
Posts: 56
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some people just have bad luck =)
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04-16-2009, 01:09 PM
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Head-Fi'er
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Join Date: Oct 2007
Posts: 46
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Checked the DHL tracking number and my D10 came into UK Depot on Tuesday and I'm still waiting delivery. Phoned them up and they've LOST IT!!!!! They are looking for it but what worries me is they've got the value down as $15 (yes I know thats to get passed customs) - there could be trouble ahead.
JB
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04-17-2009, 06:31 AM
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Junior Head-Fi'er
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Join Date: Mar 2009
Posts: 15
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Hi guys. What's the contact number/email of iBasso in Hong Kong? I'm thinking of getting an amp from them. Thanks.
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04-17-2009, 10:14 AM
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Junior Head-Fi'er
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Join Date: Apr 2009
Location: Nice, France
Posts: 6
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email sent
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CANS: DENON AH-D5000 & Audio Technica ATH-ESW9
AMP: iBasso D2 Boa
CABLE: Qables silver
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04-18-2009, 11:02 AM
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Junior Head-Fi'er
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Join Date: Mar 2009
Posts: 15
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Got it troisanneaux! Thanks!
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04-20-2009, 04:31 AM
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Head-Fi'er
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Join Date: Apr 2009
Location: hollister, ca
Posts: 31
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Quote:
Originally Posted by exmachina
Hi guys. What's the contact number/email of iBasso in Hong Kong? I'm thinking of getting an amp from them. Thanks.
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iBasso has great service. yes, I agree DHL sucks!! I did get my package quick. China to my door in California in 2 days from placing order. But, I was a little worried when I opened the plastic DHL envelop to discover a smashed box. Fortunately the contents inside were not harmed. Love my iBasso D2 BOA.
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04-20-2009, 02:19 PM
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100+ Head-Fi'er
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Join Date: Mar 2009
Location: Dubai
Posts: 336
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You guys are lucky ;p, my gear's being shipped through 深圳万通快递-专业国际快递和航空货运服务公司
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Current Headphones: Markl D5000 <3!
Old headphones: HD415|AD700
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Music Source: Ipod 80gb(x2)/Ipod nano
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04-20-2009, 02:36 PM
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Head-Fi'er
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Join Date: Oct 2007
Posts: 46
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I don't feel lucky - I'm still waiting for DHL to find my D10 they lost!
JB
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04-20-2009, 02:47 PM
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100+ Head-Fi'er
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Join Date: Mar 2009
Location: Dubai
Posts: 336
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:X
__________________
/---/_/___________\_\---\
Current Headphones: Markl D5000 <3!
Old headphones: HD415|AD700
Amp:C2C Upgraded (bleh)
Music Source: Ipod 80gb(x2)/Ipod nano
\---\_\___________/_/---/
Gallery
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04-20-2009, 03:13 PM
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Moderator:
Headphoneus Supremus:
The first to organize an International Head-Fi Meet (2006)
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Join Date: Mar 2002
Location: "I can't hear you...I have my headphones on" Long Island, NY
Posts: 8,677
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I've had horror stories with all of the carriers.
USPS is better for me, because they try to deliver once, leave a note, and then it stays at my local post office until I go there to pick it up (usually the same evening). It doesn't keep going back and forth on the truck. The only bad thing with them is the inability to do any real time tracking.
I used to get parts from my company sent FedEx 10 a.m. to be able to fix the company's machines and instruments at our accounts in the field. We couldn't afford to wait around all day to get the customer up and running, so we paid through the nose.
Countless times I would be at the account, checking the tracking number on the web, seeing it say "Customer Not Available" or "Business Closed" (we're talking huge banking and financial institutions with dedicated docks and shipping/receiving workers). It would go back to the hub and wouldn't be delivered until the next day.
My friend who was a driver for them, told me that they, like everyone else were rated on their performance, in this case "on-time" performance, and if they couldn't make it by 10 a.m. they would pull a CYA and lie, at the customer's expense. This is what happens when companies run lean, and put impossible expectations on their employees.
Creative writing becomes actively deployed!
Frustrating...but a reality.
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