01-23-2009, 10:29 PM
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Junior Head-Fi'er
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Join Date: Jan 2009
Location: MA
Posts: 10
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orders from Ibasso
I recently ordered a P3 from Ibasso (before it was posted they were out of stock). I recieved a reciept notice from PayPal; this was on Jan 13th, 10 days ago. I checked my account, the money was taken.
I've sent two inquiries about my order, one on the 15th and one yesterday (Jan 22) and have not heard anything back.
I was wondering what experiences others have had with ordering from Ibasso.
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Home rig: Alienware Aroura-->Audigy 2 ZS--> Fubar III--> ATH-ESW9s  / Grado SR225s Modified 
Portable rig: Acer Laptop--> 2ZS--> Fubar III--> ATH-ESW9s
Ultra Portable: Itouch--> Ibasso heron--> EC3s 
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01-24-2009, 02:40 PM
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Junior Head-Fi'er
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Join Date: Jan 2009
Location: MA
Posts: 10
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Looks like I'm of luck until Feb 2: "We are going to have our Chinese New Year Vacation from Jan 22nd~Feb 2nd,2009. We many not able to reply your emails on time. All the orders placed in this period will be defered until we back to work.
Sorry for the inconveniences.
Sincerely
iBasso Audio"
I wish they just would've replied before they went on Holiday
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Home rig: Alienware Aroura-->Audigy 2 ZS--> Fubar III--> ATH-ESW9s / Grado SR225s Modified
Portable rig: Acer Laptop--> 2ZS--> Fubar III--> ATH-ESW9s
Ultra Portable: Itouch--> Ibasso heron--> EC3s
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01-24-2009, 03:55 PM
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Headphoneus Supremus
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Join Date: Jul 2005
Location: Miami Beach, Florida
Posts: 16,016
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I have had very good experience and good communication. However instead of an email I go to the iBasso website and I use the "contact us" tab to send them a notification.
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01-24-2009, 04:23 PM
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500+ Head-Fi'er
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Join Date: Nov 2008
Location: Canada
Posts: 660
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Yes, although iBasso's emails and order confirmations are vague at best their service and product is top notch. When iBasso do get around to shipping your amp expect it in short time. I recieved my amp on the 22nd, ordered 17th!
It's too bad about the Chinese New Year timing but we had our holiday so let iBasso enjoy their's. 
__________________
DAP: Zune 80 (red) | iPod Classic 160 | iPod U2 20
HAS: Denon | Mission | Energy
Phones: Shure E3C | UE Super.fi 5 Pro | Shure SE530
Amps: iBasso D3 Python | Decware Zen Head
Misc.: iBasso CB01 cable
Ripping: dBpoweramp
BETTER LIVING THRU MUSIC
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01-27-2009, 01:04 PM
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Headphoneus Supremus
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Join Date: Jun 2003
Location: In-between the Left and Right Drivers .....in WI, US
Posts: 2,769
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I ordered a D10 on Jan 17 within hours of its release and received a tracking number on Jan. 21. While others who ordered D10's after me have gotten theirs, I have a tracking number that still does not work after seven days.
I called DHL to trace deliveries "in system" to my postal code (which is easy since I live in a rural area without a lot of population). The answer....there is none.
I believe the unit is still sitting in the ibasso shipping area. My credit card has also been charged. With their holiday adding to the problem, I will have (at minimum) a three week overall wait.
After hearing for over a year regarding ibasso's speedy international deliveries, I am so far not too impressed.
Update: I received the D10 1/30/09 shipped by EMS and delivered by USPS.
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MY FEEDBACK
Last edited by wolfen68; 02-02-2009 at 06:18 PM.
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01-28-2009, 04:08 AM
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Headphoneus Supremus
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Join Date: Jul 2008
Location: A Bottom Dweller
Posts: 6,729
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I sent them an email this week, asking them when I can order a D10 after they return from their holidays. I guess I don't expect a reply until Feb. 2nd or after.
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01-28-2009, 05:12 AM
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100+ Head-Fi'er
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Join Date: May 2004
Location: WA, USA
Posts: 141
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I had the same experience than Wolfen68. I ordered a D10 on Jan 17 and received a DHL tracking number on Jan. 21. I have a tracking number that still does not work.
Update: Today (1/31/2009) I received my D10 shipped by EMS and delivered by USPS.
Last edited by bpfiguer; 01-31-2009 at 07:03 PM.
Reason: update related to the shipment
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02-02-2009, 05:22 PM
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Junior Head-Fi'er
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Join Date: Jan 2009
Location: MA
Posts: 10
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I recieved a e-mail notice from ibasso apologizing for the delay; that the p3 will be shipped out today.
__________________
Home rig: Alienware Aroura-->Audigy 2 ZS--> Fubar III--> ATH-ESW9s / Grado SR225s Modified
Portable rig: Acer Laptop--> 2ZS--> Fubar III--> ATH-ESW9s
Ultra Portable: Itouch--> Ibasso heron--> EC3s
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02-12-2009, 10:57 PM
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Junior Head-Fi'er
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Join Date: Jan 2009
Location: MA
Posts: 10
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got my p3 and love it
__________________
Home rig: Alienware Aroura-->Audigy 2 ZS--> Fubar III--> ATH-ESW9s / Grado SR225s Modified
Portable rig: Acer Laptop--> 2ZS--> Fubar III--> ATH-ESW9s
Ultra Portable: Itouch--> Ibasso heron--> EC3s
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02-13-2009, 03:31 AM
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500+ Head-Fi'er
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Join Date: Nov 2008
Location: Canada
Posts: 660
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^^^^^^^^^^^^
Rockin' good news!
__________________
DAP: Zune 80 (red) | iPod Classic 160 | iPod U2 20
HAS: Denon | Mission | Energy
Phones: Shure E3C | UE Super.fi 5 Pro | Shure SE530
Amps: iBasso D3 Python | Decware Zen Head
Misc.: iBasso CB01 cable
Ripping: dBpoweramp
BETTER LIVING THRU MUSIC
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02-18-2009, 02:39 AM
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Head-Fi'er
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Join Date: Feb 2007
Location: Portland, OR
Posts: 59
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I took a chance and ordered the D10 while they were still on holiday. Even though it was listed as out of stock I knew they would be making more. It shipped today... :-)
__________________
Home: Sony DVP-NS900V -> Benchmark DAC1 -> Woo WA6SE/Singlepower PPX3 slam -> stock HD650,AKG701
Speaker Rig: MMF 5.1/Oppo 980+DAC1 -> Bottlehead Extended Foreplay III -> RWA Sig 30 -> Tyler Acoustics D3
Work/Portable: Laptop/IPod Nano -> IBasso D10->Shure se500/HD650
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02-18-2009, 02:36 PM
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Headphoneus Supremus
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Join Date: Feb 2009
Posts: 3,609
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I'll order it once the £ comes strong, 1.4 to the US dollar is low.
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02-18-2009, 02:45 PM
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1000+ Head-Fi'er
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Join Date: Jan 2008
Location: Manchester
Posts: 1,342
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It will be discontinued long before the pound regains its strength against the dollar... if ever.
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Team University of Manchester
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my feedback
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02-18-2009, 03:06 PM
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Headphoneus Supremus
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Join Date: Feb 2009
Posts: 3,609
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Quote:
Originally Posted by dazzer1975
It will be discontinued long before the pound regains its strength against the dollar... if ever.
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Another optical input dac/headphone amp will come out though? Not really in a rush.
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02-18-2009, 03:55 PM
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1000+ Head-Fi'er
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Join Date: Jan 2008
Location: Manchester
Posts: 1,342
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Headroom already have one, but if the cost of the ibasso is preventing you pulling the trigger owing to the exchange rate, I can't see you wanting to pay for another optically equipped dac portable or otherwise.
Lets face it, £200 for the d10 is hardly breaking the bank, poor exchange rate or not.
__________________
Team University of Manchester
....... .............. ......... 1824
my feedback
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