X5 RMA

[atart]

well my iaudio X5 gave up a couple of days ago, the joystick is extremely loose and just sits to the left side instead of staying firm in the middle.

requested rma number to send it back to cowon america. i was just wondering what the process is like?? do they send you a new in box X5 in return or just fix this one up and send it back?

anyone have a clue?

thanks

[dino9832]

I returned a G3. The sent me a brand new one.
Although, they may try to repair your X5 if it's an easy fix. I would think replacing the joystick might be a simple process.

[atart]

nice
anybody else with rma experience with the X5?

thanks

and a lot of people seem to be having this joystick problem, quite a few posters on iaudiophile.net