Quote:
Originally Posted by shaun_g
OK, I've been back in contact with ACS to get confirmation of availability for the Ultimate Ears Super.fi 5 Pro and Triple.fi 10 models.
It seems the issue is not simply with fit, it's more aesthetic. As previously mentioned the issue is that the earphone already takes up a lot of space in the ear. With a custom mould sleeve fitted the body of the earphone can stick out more than it does without a custom sleeve fitted.
ACS have said they have had a single customer who was unhappy with the protruding earphone body. They actually remade the sleeve for that customer to reduce the effect and they were happy with the result.
Based on this information we're going to be adding these earphones to the compatibility list (with a note to explain the issues).
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Woohoo! Thanks for looking into this for me/us Shaun, really appreciate it.
I'll be putting in my order via your site ASAP (I see you've updated the page already...!).
Cheers,