Originally Posted by Acoustic Chef
Most unpleasant transactions. Once with Rudistor other with Virtual Dynamics.
I offered a free power 1 to him, all I asked was he take care of shipping. There was a few cents difference from what I quoted him to the final shipping cost. Over a few cents
He decided to write numerous lengthy insults on how we run our business, whining like a spoilt 2 year old because he had to wait for a few days for his FREE power cord to be built.
This guy is straight up coo coo if you ask me.
Again no doubt that to grow up is mandatory, but to mature is still optional...
Matt, we all know you here, so I will not even bother in trying to even refute you, I will just limit my answer to state the facts, for the ones interested in knowing...
Do you really believe that someone will trust you, after seeing
this, and less is going to believe all this crap you posted???...
The only two guys that cross my mind while thinking on you, are Merton and Patrick...
The amp was 100% fine, he purchased one RPX33 to be used with full size headphones, later on he decided to purchase a pair of IEM, he never asked us if the amp will be a good match, or even suitable for that use or not, and as a matter of fact, the amp was not designed for that use...
Even though Rudi told me to contact him, and offer him to re-adjust the amp, and make it suitable for that use, what is possible as mine is, he refused that solution, and then Rudi offered a brand new, redesigned and customized amp, even while he was outside the satisfaction warranty period by far.
After that he begin to bother with the shipping cost, and I'm not sure what was the end of the story, but we never heard again from him after that, maybe he realized that all was mistake from square one, or we do not know....
He was the one who was crying like a baby, and even threaten/blackmailed us to come here to head-fi, and post about "his negative experience", not sure how negative it was, as we offered him all what was reasonable to please a customer, and what any manufacturer would offer, and even while we do not respond to blackmails, we never refused to offer him the service we offer to all our customers, and even while was completely his fault...
About the cable, I never insulted anybody, I just asked their people to fix the inaccuracies in the statement, as I need things clear in black and white, and there was a clear discrepancy in the shipping cost, and not just pennies as he stated...It seems that he uses to inflate the expenses of the company, or maybe it was a mistake, I do not know, but please just choose another customer for that, I will not play that game, end of the story...And BTW he never fix it...
As a side note the cable was a total rip off, even at shipping cost it was a rip off, and the only unusal thing I got from it was a broken outlet, due to the stiffness, nothing else....
Thanks Al!
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