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Today's Featured Head-Fi Blog: A Japanese headfier's monologue (Sasaki)
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I think it is safe to say at this point that Xin has run off with people's money. There were a few (2-3) amps shipped out in February, but the last time any real quantity of amps (or any communication with him) went out was last November.
What options do people who paid by paypal have since they won't open a dispute?
I know passions run high where money is involved, but all of us have to assume innocent till proven guilty. Given the good business XIN had, and the demand for his product, it would be short sighted to throw it all away on a scam.
I'm guessing illness or an accident.
I'd communicated with Xin years ago when he was doing his tweaks to etys, and I found him quite delightful to deal with; self-deprecating and modest.
I'll not cancel my order, but have started looking at alternatives to tide me over. And frankly everyone, isn't shopping half the fun?
M
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Even if he is ill or has had an accident then he still must have the decency to communicate to customers. If only through his website, or let some one else do this for him. Also if he is not able to deliver then he should not sell his amps for the time being. So I do not think he is ill or has had an accident. Unless he suffers from memory loss.
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I know passions run high where money is involved, but all of us have to assume innocent till proven guilty.
I guess. Those who've paid via paypal and have had enough can request refunds and let us know if the refunds are received (or not). That's about the only proof there is when dealing with an unresponsive vendor. The people who placed the credit card orders had foresight; it doesn't matter to them how this fiasco eventually turns out.
Yes, all he has is our credit card details. I'm glad I lost my card and got a new number.
I went out to eat last night. I guess both Xin and the waiter have my credit card details now.
My guess is that something serious has happened to Xin, making it impossible for him to make amps. Given Xin passion, I believe that he intends/hopes/prays that he will recover enough to make more amps. He would not want to give up his search for the perfect amp easily. However, the reality is that nobody knows what is happening.
If I had paid by paypal, I would email Xin and tell him the following:
I still want a Xin Reference Amp
Given the shipping delays, I would like a refund of my paypal payment.
I would like to replace my paypal payment with a credit card transaction.
I want to keep my place in line for a Xin amp.
I would not worry about credit card numbers. After all, Xin has had my credit card number for 10 months and done nothing nefarious with it.
My guess is that something serious has happened to Xin, making it impossible for him to make amps. Given Xin passion, I believe that he intends/hopes/prays that he will recover enough to make more amps. He would not want to give up his search for the perfect amp easily. However, the reality is that nobody knows what is happening.
I pretty well agree with this. It's is hard to imagine what it might be that stops someone communicating in any way at all, and leave his Web site up taking orders, unless it is some sort of incapacity and the absence of friends or family who know about his amp obsession. Apparently someone has been tidying spam from his forum, and even placed a test post there recently. It just wasn't one of their priorities to communicate with his customers.
Originally Posted by Explorer
If I had paid by paypal, I would email Xin and tell him the following:
And you wouldn't get a reply.
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i strongly think, at the very least he should clearly state that there is a likely approximate waiting time of a year for prospective customers, and that being if all is well.
you can say all you like about his practises and cheer one way or the other, and agree with certain things and disagree with others, but one thing that i dont like about his approach is the fact that his website is still open 24/7 for business taking monies for something that people more than a year back still havent seen sight nor sound of.
xin, put a cease on new orders already!!!!!!!
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