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| Portable Headphones, Earphones and In-Ear Monitors Discussion of portable headphones, earphones and in-ear monitors (IEMs). |
07-04-2008, 07:49 AM
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Head-Fi'er
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Join Date: Oct 2007
Location: karaj-IRAN
Posts: 71
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Triple fi 10's died after 1 hour use! (I'm almost dying too)
it is ridiculous, you pay 200 pounds for an IEM and wait for it about 70 days (killer waiting!) then when you reach them and are enjoying the music, in a second, triple driver converts to a single driver! 
no bass from right phone just high range driver works.
what the heck those ultimate ears guys do with their products?!
had anybody such an experience with triple fi's? then what you did and what yout got from UE after contact?
and what you suggest to me to do now?
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07-04-2008, 07:54 AM
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1000+ Head-Fi'er
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Join Date: May 2007
Location: Sydney, Australia
Posts: 1,007
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there was a similiar thread to this a couple weeks ago, where the same thing happened to another member :x
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07-04-2008, 07:56 AM
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Head-Fi'er
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Join Date: Oct 2007
Location: karaj-IRAN
Posts: 71
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thanks for reply, now search for it, but if you have a link its so appreciated.
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07-04-2008, 08:05 AM
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1000+ Head-Fi'er
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Join Date: May 2007
Location: Sydney, Australia
Posts: 1,007
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here you go
What is going on over at Ultimate Ears???
you might want to post in the new "Portable Headphones, Earphones and In-Ear Monitors" subforum rather than this Full sized headphone one 
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07-04-2008, 08:13 AM
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Head-Fi'er
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Join Date: Oct 2007
Location: karaj-IRAN
Posts: 71
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thank you for link.
couldn't find the sub forum you mentioned, anyway, in "what is going on over ...." thread they all got a brand new pair from UE after contacts but i'm in iran and cant do that.
there is no way to repair these phones?
put it in trach can? 
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07-04-2008, 08:25 AM
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1000+ Head-Fi'er
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Join Date: May 2007
Location: Sydney, Australia
Posts: 1,007
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Contact the person you bought them from, and If they are new, they should be replaceable by warranty.
oh yea to find the subform just scroll up and click Equipment Forums and you will get foward to a page with a list of subforums, Or just go to the main forum page, its below the Full sized headphone subforum :]
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07-04-2008, 09:02 AM
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Headphoneus Supremus
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Join Date: May 2004
Location: MYS
Posts: 4,620
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Do note that if you got your TF10 from unauthorized dealer (like eBay), there is almost no chance that UE will service it. The best way is to contact the seller, ask him (or her) to help as this should be the least that he could do for you.
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07-04-2008, 09:11 AM
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100+ Head-Fi'er
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Join Date: Jan 2008
Posts: 189
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i think UE golden period is over... it will go down hill... yes no?
hopefully they buck up and stop the nonsense
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07-04-2008, 09:13 AM
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1000+ Head-Fi'er
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Join Date: May 2007
Location: Sydney, Australia
Posts: 1,007
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Quote:
Originally Posted by ClieOS
Do note that if you got your TF10 from unauthorized dealer (like eBay), there is almost no chance that UE will service it.
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Wow sounds like UE have terrible service.
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07-04-2008, 09:19 AM
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Headphoneus Supremus
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Join Date: May 2004
Location: MYS
Posts: 4,620
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Quote:
Originally Posted by Caution
Wow sounds like UE have terrible service.
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Not quite. Most companies these days has the same policy on their product. Sennheiser and Shure would probably do the same if you get their products from eBay... of course, sometime people do get lucky and get their warranty claim, but I won't bet on that.
Last edited by ClieOS; 07-04-2008 at 09:22 AM.
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07-04-2008, 09:19 AM
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Head-Fi'er
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Join Date: Oct 2007
Location: karaj-IRAN
Posts: 71
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my friend in UK (head-fi: mjenabi2) bought it for me directly from amazon.co.uk so, is it unauthorized dealer?
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07-04-2008, 09:24 AM
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100+ Head-Fi'er
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Join Date: Feb 2006
Posts: 132
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Should be, I bought my old super.fi 5 pro from amazon.com(US version) and they accepted the receipt.
__________________
Currently own: JAYS q-jays, UE Triple.fi 10pro.
Previously owned: Shure e4c, Sennheiser PX 100, Creative ep-630, Altec Lansing IM716, Koss KSC 75, UE Super.fi 5pro.
Home: Creative xfi-gamer --- UE Triple.fi 10pro
Portable Rig: Ipod Classic --- UE Triple.fi 10pro.
Blog: http://ntitled.wordpress.com/
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07-04-2008, 09:26 AM
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Headphoneus Supremus
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Join Date: May 2004
Location: MYS
Posts: 4,620
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From Amazon directly? Than you should be fine as Amazon should be authorized, but you will need your friend to help you on providing his information to UE as he is the original buyer and he should be the one that makes the claim.
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07-04-2008, 09:36 AM
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Head-Fi'er
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Join Date: Oct 2007
Location: karaj-IRAN
Posts: 71
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and if my friend call UE and explain the problem and they accept sending a brand new pair to him should i send back triple's to UK and then he send it to US?
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07-04-2008, 12:45 PM
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Headphoneus Supremus
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Join Date: May 2004
Location: MYS
Posts: 4,620
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Quote:
Originally Posted by hamedy
and if my friend call UE and explain the problem and they accept sending a brand new pair to him should i send back triple's to UK and then he send it to US?
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UE will probably want the defected TF10 send back for inspection first before sending a new pair to you (or your friend in this case).
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