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| Portable Headphones, Earphones and In-Ear Monitors Discussion of portable headphones, earphones and in-ear monitors (IEMs). |
11-29-2008, 12:56 PM
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100+ Head-Fi'er
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Join Date: Jan 2008
Posts: 107
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sa-6 poor quality?
is it just me or is the build quality of those sa-6 iem's just poor?
I had mine for a month or 2, and the cable just doesn't cope well with the cold here. It becomes very rigid. Now it's actually broken, but nothin that has to do with the rigidy of the cable. The t-split for splitting the cable to a left and right side has gone loose and one of the cables has just come loose (and is hanging by the thread).
it's a bit soon for a cable to be broken in my opinion. anyone else with the same experience?
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11-29-2008, 11:43 PM
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Junior Head-Fi'er
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Join Date: Oct 2008
Posts: 16
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90 day warranty on the cables, so give them a ring! 
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11-30-2008, 12:15 AM
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100+ Head-Fi'er
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Join Date: Oct 2008
Location: Monterey Park, CA
Posts: 434
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sleek audio has excellent customer service, so definitely give them a ring.
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11-30-2008, 12:37 AM
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Headphoneus Supremus
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Join Date: Jul 2008
Location: A Bottom Dweller
Posts: 6,877
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Quote:
Originally Posted by Justice Strike
is it just me or is the build quality of those sa-6 iem's just poor?
I had mine for a month or 2, and the cable just doesn't cope well with the cold here. It becomes very rigid. Now it's actually broken, but nothin that has to do with the rigidy of the cable. The t-split for splitting the cable to a left and right side has gone loose and one of the cables has just come loose (and is hanging by the thread).
it's a bit soon for a cable to be broken in my opinion. anyone else with the same experience?
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That would be too soon. I had an IEM for 10 yrs and its wires never fell apart from constant use, travel, hot, cold, and long storage.
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11-30-2008, 12:53 AM
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100+ Head-Fi'er
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Join Date: Mar 2008
Location: Kent, Wa.
Posts: 261
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They did say they had a batch of bad cables but Im not sure that is all true. Go ahead and call them. When mine broke they sent me an extra one. Im not disagreeing that it is too soon to die but at least Im very confident you will be getting a new one or two.
__________________
Gear I've actually Kept:
Cowon D2> Headphonia Penguin CMOY>Sure SE530 (530's currently out for custom treatment)
Cowon S9>Fiio E3 >Sleek SA6 w/Kleer Wireless
Sansa E260>Creative Labs EP-640
RS Raptor>HD650
Sold or given away list is way to long lol
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12-13-2008, 11:50 PM
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100+ Head-Fi'er
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Join Date: Jan 2008
Posts: 107
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they absolutely don't reply on any of their emails. I've emailed twice but to no avail. I've just emailed again, but I seriously doubt they will answer me, as they didn't with any of the other emails I sent.
i'm actually really bummed out by this. It was a gift from my brother and i'm not sure if i should invest in some new cables (only option if they continue to ignore me). at 40$ (yes shipping is costly) it seems a bit much for a cable.
Last edited by Justice Strike; 12-14-2008 at 12:09 AM.
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12-14-2008, 01:25 AM
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1000+ Head-Fi'er
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Join Date: Sep 2008
Location: Connecticut
Posts: 1,497
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The first two replies recommend calling them, maybe try that?
__________________
the revolution has been left to chance.
my last.fm
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12-14-2008, 02:01 AM
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Headphoneus Supremus
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Join Date: Aug 2006
Location: Ko Re A (South)
Posts: 6,549
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they do seem to have good customer service but i would agree that they are cheaply made. accordingly, they had BETTER have good customer service or i think no one would recommend buying them.
__________________
TouchMyApps Shigzeo @ Twitter
Universal Inner Earphones: EX71, CX300, EP630, Victor FX500, C711, C700, Mingo WM-2, d-Jays, Jays q-Jays, Phonak Audeo PFE 112+121, CK10, UM2, UM3x, IE8, Shure SE530, SA6, ER4S, RE2, Monster Turbine, Monster Beats Tour, Earsonics SM2, Zagg Z-Buds, Crossroads Quattro, NE7M
Custom Inner Earphones (Reviewed): Sleek Audio CT6, Jerry Harvey Audio JH13Pro
My Extremely Dour Feedback |
12-14-2008, 05:01 AM
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100+ Head-Fi'er
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Join Date: Jan 2007
Location: Washington, DC
Posts: 480
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Darn. I really want to like these SA6 IEMs but I have read FAR too many bad things about their quality. I live in the city, and I just don't think I can spend $200 on something that won't survive in my environment.
So, what sounds like them but with slightly better bass?
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12-14-2008, 05:36 AM
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Head-Fi'er
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Join Date: Nov 2008
Posts: 35
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Most quality issues I've read about Sleek products concern the SA6 and the cables.. Hopefully my customs hold out (as for the cables - hopefully Sleek puts out a better quality cable in 2009)! :P
Last edited by _PsiFire_; 12-14-2008 at 05:40 AM.
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12-14-2008, 05:40 AM
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Headphoneus Supremus
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Join Date: Feb 2006
Location: San Jose/Orange, CA
Posts: 8,227
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Heh, if it wasn't bad enough that I strongly disliked the sound signature of the SA6 from the get-go, one of the driver units themselves was DOA. 
__________________
Home: KECES-151 + Gilmore Lite + Shure SHR840
Home(2): KECES-151 + Little Dot I+ + Grado SR225
Portable: iPod Classic 160GB/Sansa Clip 2GB + Yuin PK3/Koss KSC75/Koss PortaPro/Shure SE530
College: Pico DAC + Gilmore Lite + SR225/SRH840
College(2): Pico DAC + Audioengine A2
Speakers: Marantz CC4001 + NAD C325BEE + Monitor Audio Silver RS6
There are those who treat music as a convenience,
and then there are those who recognize it as an art.
Feedback
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12-14-2008, 06:13 AM
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500+ Head-Fi'er
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Join Date: Oct 2007
Location: Arizona
Posts: 899
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After my Klipsch image breaking on me, I decided to try a different pair and some recommended the SA6 for their similar sound signature but the durability was a different story. I always had a gut feeling that they could not take too much physical abuse...which I personally would require in any IEM.
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12-14-2008, 12:02 PM
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100+ Head-Fi'er
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Join Date: Jan 2008
Posts: 107
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well there is this huge time difference between europe and america so email is alkways a better choice. and ofcourse the tarif. I'm not going to call international to have some company put me in hold for the next hour.
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12-14-2008, 01:24 PM
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1000+ Head-Fi'er
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Join Date: Sep 2008
Location: Connecticut
Posts: 1,497
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"I just got off the phone with Jason after calling the support number (1.800.777.7937). He couldn't have been friendlier or more accommodating."
Is this the number you're trying? Aren't 1-800 numbers free?
If not, apparently whoever put the website together put an invalid email address in the contact info. If you're using support@sleek-audio.com, try Jason@sleek-audio.com, Mack@sleek-audio.com, or Bill@sleek-audio.com.
Check out this topic if troubles persist.
Why can't I contact Sleek?
__________________
the revolution has been left to chance.
my last.fm
Last edited by Calexico; 12-14-2008 at 01:29 PM.
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12-14-2008, 02:51 PM
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100+ Head-Fi'er
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Join Date: Jan 2008
Posts: 107
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Quote:
Originally Posted by Calexico
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I've forwarded my email to those email addresses. I'm hoping i will get a answer. I'm sure they are very helpful, but if you can't get any communication across then that helpfulness is pretty useless. I'm going to wait and see.
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