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Old 03-05-2004, 12:07 PM   #1 (permalink)
jpelg
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Join Date: Jan 2002
Location: The Elm City
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Default Grado policy on PS-1's?

Todd,

What's Grado's support policy on the PS-1's? So far they have been very close-lipped with regard to this particular headphone, and in most cases seem to disavow any knowledge about it.

If a non-German buyer required support, such as repair or replacement, what would Grado do? What warranty comes with the PS-1's for non-German purchasers? Would it be the same as the rest of the Grado lineup, or non-existent (that's not likely given Grado's excellent customer service rep)?

Also, so far, you are the only source within the U.S. for these cans (AFAIK). Does purchasing from you differ from finding a direct source in Germany, with regard to the warranty?

Thanks.
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