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Old 11-02-2009, 01:35 PM
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OneSec OneSec is offline
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Join Date: Oct 2009
Posts: 116
Default Misunderstanding on D10 with Ibasso support

Folks received my D10, very satisfied with the delivery - was very efficient.

Overall satisfied D10. Don't get me wrong - I noticed a huge improvement over SQ on my office and home system. I bring it to office and home everyday now.

But there is a problem here I cant get it to work on 24bit 192hkz output sampling. I seem to have problem getting this message accross to Ibasso so I'll post it here hoping someone can probably help pointing any mistake or misintepretation I made

There goes the long email (you will have to read from bottom) :

================================================== ======================
Dear support,
I'm not using USB.
I'm using toslink to connect from my sound card optical out, and connect to iBasso's optical in.
I'm only using the DAC+AMP, bypassing (not using) USB sound card.

Regards,
OneSec.

================================================== ======================
2009/11/2 iBasso Audio <service@ibasso.com>
Dear Sir,
You cant set the sample rate to 24/196. The ability of USB is limited at 16/48.

Sincerely
iBasso Audio

================================================== ======================
2009/11/2 OneSec

yes but you have not answer my earlier question:
"
Current I'm using the current audio setup
PC Realtek Digital Output -> (toslink) ->D10 speaker out -> Altec Lansing MX5021.
Most part work as intended but when I try to set the output sampling rate to 2 Channel, 24bit, 192khz, the speaker has not sound - although the computer is showing volume playing. Any lower sampling rate works.

I set the sampling rate in vista using the follow steps:
Control Panel
Sound
Realtek Digital Output properties
Advance.
Default Format.
You have any idea any common issue causing this?
"

================================================== ======================
2009/11/1 iBasso Audio <service@ibasso.com>
Dear Sir,
Thank you for your email.
USB only supply up to 16bit/48kHz.

Sincerely
iBasso Audio

================================================== ======================
2009/11/1 OneSec
More updates.
When I try the USB connection, the USB Audio CODEC is detected.
PC usb out -> usb in D10. Maximum sampling rate is even lower 16 bit 48khz. There isn't any higher sampling rate to choose from.
So I will stick with using the PC sound card -> Opt in D10 path.

================================================== ======================
On Sat, Oct 31, 2009 at 10:19 PM, OneSec wrote:

Thanks for you feedback I'll live with USB charging for now. However I do have some issue with D10 which I would appreciate your assistance
Current I'm using the current audio setup
PC Realtek Digital Output -> Digital in D10 speaker out -> Altec Lansing MX5021.
Most part work as intended but when I try to set the output sampling rate to 2 Channel, 24bit, 192khz, the speaker has not sound - although the computer is showing volume playing. Any lower sampling rate works.
I set the sampling rate in vista using the follow steps:
Control Panel
Sound
Realtek Digital Output properties
Advance.
Default Format.
You have any idea any common issue causing this?
Thanks.

================================================== ======================
On Fri, Oct 30, 2009 at 10:30 PM, iBasso Audio <service@ibasso.com> wrote:

Dear Sir,
Thank you for your email.
We only provide US standard plugs adapter, you can just find a plugs convertor, which should be easy to get and cheap.
Sincerely
iBasso Audio

================================================== ======================
2009/10/30 OneSec

Received.
The USB charger is type A but my home uses either type C or type G power sockets. Do you have those or should I just buy a new USB charger?
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__________________
Headphones: Philips SHM3400
Source: WMA Loseless / MP3
Portable player: Ipod Shuffle 1GB
DAC/AMP: ibasso D10 Cobra.
Window's player - FooBar2000

Working on: Senn HD-238, toslink cable
Eye on: WMA loseless compatible DAP
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