Quote:
Originally Posted by DoYouRight
It is a matter of making products better, you cannot condone production errors that are obviously visible.
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Yes, of course, production errors are very much regrettable. However, given the nature of the item in question (a product specifically produced for the benefit of this community), I am more forgiving and understanding of the mistake. Having said that, I hope the situation is resolved satisfactorily for all those affected.
Quote:
Originally Posted by DoYouRight
That just makes a company think it's ok and in turn they have less desire to increase standards. Companies have no problem with feedback on errors.
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I assume that no one involved in production realized the mistake, and that is why the mistake was allowed in the shipping product. I know there are cynics in the crowd, but given the history of Grado and TTVJ with this community, this is what I want to believe and will believe unless I'm proven wrong.