Now I know why DHL went out of business for domestic deliveries.
Courier missed delivery twice already. Once yesterday since they tried to deliver at 7:00pm to a business address (which they're supposed to deliver before 4:30pm per the customer service reps). Same story today. No delivery or attempt yet and that's with them setting a note to have the courier attempt delivery before 4:30. Asked them to hold it at the station so that I can pick it up during lunch tomorrow.
It took roughly 26 hours to make it from HK to NY but it's going to be roughly an additional 72 hours before I can have my hands on the package because of the actual courier. I've never had this problem with UPS, FedEx or EMS.
Almost tempted to wait around the office area to see if a DHL truck even bothers showing up to attempt a delivery today.
Last edited by kylekim; 05-27-2009 at 09:55 PM.
|