The cables we originally ordered had its flaws for sure. Since then we have found a new manufacturer for our cables. We ended up having 10,000 cables from the first batch that are being filtered out through our distributors. We have not charged anyone for a replacement cable to date and don't plan to until the cable problem is remedied.
As far as the W-1 wireless units, they are made from a different manufacturer. We have had close to no complaints about our wireless units so no worries about purchasing those
By the way, my name is Andrew and you can email me at
andrew@sleek-audio.com I'm here to help out Jason and Mark now that they are getting busier and busier.