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Old 09-10-2008, 11:46 AM
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Luminette Luminette is offline
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Ultrasone themselves have brought this up and communicated with us that they are looking into or considering options for this


It's not the standard - largely speaking, even if that is to a percent of 99.999 - but this hardly cements, or even holds real relevance to the way things could be, let alone how they, arguably, should be?


And nobody is demanding anything here


As for asking us why we would want to have our products warrantied after having them recabled or modified is as silly as asking us why we would want them to be warrantied before hand.

They were already expensive to begin with (and if we're talking about a recable for the Edition 9s, it's actually only one sixth of the MSRP)

And, yes, I would expect it to be very easy for them to not damage my "boutique" cable job - I would actually be boggled if these industry professionals managed to really ruin something like that while simultaneously relying on a wariness of the professionalism of the people who perform this to begin with.

This is not a static simplicity - there very likely would be complications revolving around this issue - but these are subject to consideration and communication, not such a swift nix in the name of simplicity and the way things usually are.

As for this quote "Dynamic headphones are not that complicated, and have relatively few parts that can fail. After recabling modifications are done, what is really left to be warranteed? The drivers against failure, and perhaps the headband/earcups from breaking due to some manufacturer's defect."

Nothing in that chunk of words would ever make me feel like I don't want or don't deserve the warranty for my product. Especially when I payed for it. I find it hard to imagine that you would be okay with losing your warranty in the name of an argument like that, either. It almost looks like you're trying to equate simplicity of build structure or number of components with how important it is to be under warranty? And regardless of pricing? These things are very significant financial investments for most of us.


The "elite modder" idea is a good one, but the scale of organization it would take to have enough professional modders to actually service all headphones at large - which is what it would take for companies to contract through them - is very, very very unlikely. These services are usually performed by one or two individual entities. This would also heavily limit our selection.


As for warranties being offered by the individual modders - this does indeed open up a whole new can of worms - which I would ultimately summarize as causing an even worse state of things, having to rely on two warranties that both intensely complicate each other - not to mention that the addition of warranty for a second thing is also an additional cost.

As it is, I think that all of these modders are very good with servicing their customers should things go wrong. Their end is already covered really


We are only looking to retain a warranty on our original Ultrasone product, which has only so slightly been modified (a different cable has been soldered in, and sometimes some dynamat gets pushed onto the backs of the earcups - this isn't the most risk intensive stuff)



Plus... there are all of the relevant things I've mentioned in my large post on the first page, many of which are in the interests of Ultrasone



Bear with us here, I think everybody else on both sides (consumer/ultrasone) here are savvy as to these basic realities of complications and the norm on this issue. That is what makes the efforts of Ultrapaul / Ultrasone at large so appreciable
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Last edited by Luminette; 09-10-2008 at 12:03 PM.
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