Thread: Good customer service.
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Old 07-16-2008, 06:54 PM
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acidtripwow acidtripwow is offline
Headphoneus Supremus
  
Join Date: Jun 2001
Location: Chicago, IL USA
Posts: 1,874
Thumbs up Good customer service.
Recently my Custom 3 broke so I sent an inquiry via the Klipsch web site and they were very rapid to respond. I received an email back within 24 hours that stated they were sorry and would send a replacement right away. They also sent an email pointing me to the Fed-Ex site to print out a return label for my RMA. I received the replacement Custom 3 in about a week and am going to send the broke ones back today. Overall I'm very happy with their customer service and things so far have gone very smoothly.

Thanks Klipsch!!
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Headpones: Senn HD212, Equation RP21, Future Sonics M5, Klipsch Custom 3, Denon AH-D1001, Ultrasone HFI-780 with 18AWG Cryo cable, Klipsch X5

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