Quote:
Originally Posted by oicdn
I remember typing things in and not getting any returns, now, you type in something, and you have to sift through what you DON'T want.
I recently got a message/notification saying you're no longer allowed to post negative feedback!!!!! WTF? Seriously....wtf.
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x2
Agreed, its getting from bad to worse.
Well, I guess all good things must come to an end...
Quote:
Originally Posted by Jussei
Anyway, I finished up a thoughtful email to the customer service dept. It was well worded, non-scathing and included no drug-running references, I just made an attempt to explain that I'm one of the good guys and I actually help them out.
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That's a good move. Asking nicely is always the best way, because the person that will be reading that email is not the one sitting at the top raking in the millions of $$, so if your email is polite and genuinely asks for help, I'm sure they will try their best to help you out.
Hope it works out well for you in the end. Do keep us updated with what they have to say.
Oh, and if they don't want to help you, tell them its their loss, then point them to this thread.