Originally Posted by jontaylor75
I apologize if it's been answered already. I saw that we can send in broken headphones, but would it be ok to send in just the ear cups and wire? Basically, I mean I would unscrew the speakers/cups and not send the headband (to save on postage/packaging). The brand name (Philips) is clearly printed on the cups. Is that ok?
Also, Amazon is an authorized dealer? This offer is mentioned on their site.
Thanks!
Jon
good question- we need the speakers too.