Quote:
Originally Posted by Tyll Hertsens
It's always a little embarrassing to come read the accolades here, but satisfying, too. I can't tell you how hard it is to pull this stuff off. We more often see the areas in which we could improve or the various mistakes we make --- it does happen. But we rarely notice the stuff we do right because it's just in the flow of the day, it just disappears in the road behind us.
So thanks for all your comments; keep them coming here in this thread, it's a great reminder for us that we do a good job and have come a long way. But also don't hesitate to give us a call or send an email when we've fallen short---we want to fix that when it happens. It's better not to handle customer service issues in threads here. Not so much because it makes our faults apparent, but more because we're set up to handle it that way and can be more effectively responsive. Also, sometimes the customer is at fault and we'd rather not embarrass anyone, and because sometimes we're more generous than we'd want the world at large to know about and take advantage of. Anyway, best to handle customer service issues through email and phone.
Thanks guys! It's been a pleasure doing business with you over the years; I'm so happy we've managed to satisfy you over the years; and I look forward to having lots of fun playing with audio stuff in the years to come!
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Hi Tyll,
I have a question that I was wondering if you can please answer for me. I have also asked this question in a different posting so sorry for the dup..
There are a few audio engineers that have been discussing the sound enjoyment from the desktop max\max dac. So here goes the question:
In your opinion, if using the same source, which do you perfer using; the usb or optical dac input?
Assuming that you are using the pimped out desktop....There is money on this. Several of us have placed a very small bet and I think you maybe the key to unlocking this agrument.
See, there are some that think usb is jitter free and there are some of us that think the max dac does wonders with optical from a cd/dvd source.
Please help!!!
Thanks....
LOL
