[Tyll Hertsens]

It's always a little embarrassing to come read the accolades here, but satisfying, too. I can't tell you how hard it is to pull this stuff off. We more often see the areas in which we could improve or the various mistakes we make --- it does happen. But we rarely notice the stuff we do right because it's just in the flow of the day, it just disappears in the road behind us.

So thanks for all your comments; keep them coming here in this thread, it's a great reminder for us that we do a good job and have come a long way. But also don't hesitate to give us a call or send an email when we've fallen short---we want to fix that when it happens. It's better not to handle customer service issues in threads here. Not so much because it makes our faults apparent, but more because we're set up to handle it that way and can be more effectively responsive. Also, sometimes the customer is at fault and we'd rather not embarrass anyone, and because sometimes we're more generous than we'd want the world at large to know about and take advantage of. Anyway, best to handle customer service issues through email and phone.

Thanks guys! It's been a pleasure doing business with you over the years; I'm so happy we've managed to satisfy you over the years; and I look forward to having lots of fun playing with audio stuff in the years to come!