Quote:
Originally Posted by Amy
I'm sorry, I'm not in customer service. Please call us at 888-554-5665, or email rma@klipsch.com. They will need your original order information. As long as you get the call or email into us before the 30 days, you'll be fine.
Thanks! |
I have done was you suggested. The package went out on Feb 28 with RMA number on box. The same day I sent two package to Portland Or and they arrived at their location on Monday last per USPS tracking. USPS does not show that your package has been received yet. Could you check on this?
Thanks
follow-up: I called the 888 number and talked to a return guy and he said they got it in the warehouse on Mar 4th but have yet to "receive" it. Do you know what having it but not "received" it means?