Originally Posted by gritzcolin
The least they could have done was used Liquid Electrical tape at least it would look nice and function well probably better.
To Acoustic Chef: people have every right to ask questions and to question your companies tactics and use of materials for what the cables retail for regardless of what they payed for them. The way you are responding is the way you lose business especially with the niche market you are in. People don't need "high end" cables and if they decide to get some and see this thread kiss a sale good bye.
I have never taken a marketing course but I know honesty and understanding is the best way to keep customers happy. You aren't Microsoft or Apple people do not need your product and remember that you cannot treat them as if they do that mentality will only cause your business to fail.
Also why the avoidance of the question are these UL listed. Cause if they aren't and you have some kind of electrical fire even if its due to lightning or a faulty power strip that is UL listed the insurance company can see that cable and laugh their asses off at you and say sorry you get no money cause that cable may have caused all of this.
We carry exceptional customer service including myself. Just read around.
But the fact is we aren't talking about customers here but rather MOT competitors, skeptics jumping at the opportunity to support them selves and they're beliefs, and people with nothing better to do.
Originally Posted by meat01
Since when is $150 cheap for a power cord? Just because it is at the bottom of their line, does not mean it should be made this poorly.
The size and stiffness of the cord is a marketing technique, so that their customers assume it sounds better, because it is large and heavy. This technique is working well for them, just as Bose and Monster's marketing strategies are successful.
Wrong again buddy. Its size is to support the graduals that hold such a dramatic influence on the overall sound quality of the cable through the absorption of mechanically induced vibrations.
https://www.virtualdynamics.ca/videos/