Quote:
Originally Posted by pretzelb
I never said my way made any sense. 
You are correct. The policy is there to draw me in as a customer so I shouldn't feel guilty about using it. But somewhere in my life I decided it was better to avoid returning something if at all possible. I'm not sure why. Maybe I was behind someone in line who was chewing out a clerk over a return trying to get the "squeaky wheel gets oiled" thing to work for them and I decided to NOT be that guy. Sure this is different but that's probably how I formed my odd stance.
But I'm considering a purchase more and more each day just because that policy is taking some of the pressure off. |
Pretzelb,
Your ethics are commendable and we need more people like you. Thanks for being considerate of our difficulties. Here is why we are making such an offer...
Klipsch is a new company for headphones as you know but we have 60 years of audio heritage so there are many things related to audio that still apply to headphones. We are so confident that you will like our products that we give you this money back guarantee. As long as you pick the style that suits you i.e. your priority is comfort first you pick IMAGE...you won't go wrong. I will be surprised if anyone dislikes the acoustic for IMAGE or Custom 3. Why, because I can listen to either without wanting to switch. I find Custom to be as comfortable if not more so than IMAGE because they are more stable. There is no pressure pulling out. It is inherant in the design with the ear hook. I also us glasses so I am very use to a wire above my ear. But I can lay on my side and they are comfortable because they chassis doesn't stick out past the ear.
Custom 3 is better audio...lower distortion being the primary issue, that being said, if you have a very small concha (biggest bowl in your ear) IMAGE will fit better. My daughter who is an adult has the ears of a 10 year old. She is small in height. She can wear Custom series as well as IMAGE but she needs the extra small ear gel, which doesn't come with our fit kits. She is exceptionally small in ear canal dimensions. So these are the things you will want to consider.
The reason we have both is for you to be able to choose what you need. IMAGE has many advantages, small and comfortable but also it is quick to load and unload into the ear. Simplicity can be best. Many of us at Klipsch are musicians so we will probably use Custom more, due to the wire over the ear. But you could use either for performing. You can't loose eitherway.
Don't sweat the small stuff. I think you are going to be very happy with our canal phones.