Quote:
Originally Posted by swee
Was sent a different product to what i ordered, called up from New Zealand and was told to keep them and ill be sent a refund as it wasnt worth shipping back and forth, yet still waiting for the refund 3 weeks or so on.. Received prompt email replys before the purchase however not after..
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Hello Swee,
We strive to have all refunds credited within 2 wks of the returned item(s) clearing inspection AT MOST, usually its much less. Very sorry you somehow fell between the cracks ... I trust all is OK by now but please send me an e-mail at
Jorge@headphone.com with your info and i'll be happy to personally look into any such issues anytime!
Cheers,
Jorge
HR Sales & Product Manager