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Old 09-06-2007, 05:11 PM   #75 (permalink)
episiarch
Headphoneus Supremus
 
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Join Date: Nov 2003
Location: Silicon Valley
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Originally Posted by episiarch View Post
- Offer more headphone parts. Beyer pads, AKG pads, those little twist-on 1/8"-1/4" adaptors that come with many headphones and eventually get lost. Yeah, we can try to track this stuff down from the manufacturers ourselves, but I'd really rather deal with you even if you took longer and charged more, because your phones get answered and you return messages.
I'd just like to reiterate this one in light of the currently active AKG Customer Service thread.

You folks are excellent at customer service and order fulfillment at the small-order retail level. The manufacturing companies - not exclusively AKG, but they are frankly the poster child in my experience - really are not. And the big retailers like Amazon don't do replacement parts and such very well.

All I'm asking, HeadRoom, is for you to be my go-to shop for as many of my headphone-related needs as possible.
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