well, i want to thank you for your great customer service... i ordered a pair of open-box E3c's for my girlfriend as a gift for x-mas (money was short last year)... i ordered it on the wednesday before the holiday weekend with 2 day air... when i recieved them i got a pair of E3g's with someone elses invoice! (eek!)... when i called i offered to send them back (i really didnt want to) and the CSR put me on hold... when he came back he told me not to worry i could hold on to them, i offered to pay the difference, and he told me not to worry about it... needless to say my girlfriend enjoys her e3g's (that match her black ipod) every time she goes jogging or to the gym...
i also want to thank tyll for being such a cool guy to talk to about all this crazyness at the south florida meet... and letting me play with the balanced desktop prototype and post my impressions...
i only wish i could work designing products for such great people, but i like miami too much anyway