David and I did a cross-trade. My pair of Shure E2C's + Cash for his pair of AKG K501's.
I received the cans quickly and in what seemed to be good condition, but upon closer inspection, I found that the 1/8" jack was bent. I PM'ed David about it and he said he did not notice that before cause he always had the adapter on the jack. He was ready to offer me a full refund since he did state in his ad that the item was in pristine condition. Upon further inspection, I also noticed a small crack around the area of the strain relief on the can. I requested a full refund and David was very friendly and courteous throughout the transaction. He even threw in another $10 to cover shipping! I was a bit nervous that it could turn into something ugly, but it never even got close to anything that could be considered uncivilized. I believe he's a genuine good trader who just made a small mistake. I would buy from him again knowing he would go this far for customer satisfaction.
|