Hey Nick. It seems odd that on the one head Drew would readily reply to all of my emails rapdily, but choose to ignore yours. And he already had both of our payments, too. Given the quickness in his response to all of my non-urgent emails with questions about installation, etc., and given his very friendly demeanor in those email replies, I am inclined to give him the benefit of the doubt and suspect that he has some kinda PC problem that is nixing some of the emails that are being sent to him. I guess it just does not add up.
This of course does nothing to improve your situation. When was the last time you tried to contact him? I was in every-other-day contact with him the last two weeks, up until this past Saturday, Dec. 18th.
I would suggest sending him some more emails (given that he's on vaca, may further frustrate you, to):
drewd@fluidlight.com
amps@shellbrooklab.com
I also have to believe there is some way to get the phone number for his shop, altho I cannot find it on his web-site nor in my paypal history.
Good luck. - walkman666