Originally Posted by jpr703
I've had problems with Shellbrook lately too. I ordered and paid for a cable on Oct. 28 and it hasn't shown up. Drew didn't respond to email for a few weeks so I disputed the charge with PayPal. That didn't work because the charge was more than 30 days old so I called my credit card company and had them do a "charge-back" for non-delivered goods.
I've been waiting for a few weeks now on a cable that he's been meaning to send out, but for one reason or another it hasn't arrived yet. He has had a rather large influx of business around the holidays though, so it's understandable that some orders for smaller items like cables might take a back seat to other larger orders-- I can't say for sure though.
Honestly, try PM'ing him, I have much better luck hearing back from him that way (usually within an hour or two). If for some reason he's backed up, don't worry, he's a good guy. He sent me an amp (super mini moy), it had some minor issues (mainly me being nitpicky) so he sent another one in the interim, which after arriving, I decided to upgrade to a Maxi Moy, so he sent that one too, before I even sent the other two amps back! If anything, his business is growing faster than he expected. Be patient til he gets back and has a chance to sift through emails/PM's, he'll take care of things.