"Men are disturbed not by the things which happen, but by their opinions about the things" --Epictitus AD 55-135
1. I have a problem with something someone posted on the forums (or in a PM). How do I contact a moderator or admin?
2. Why was my post removed?
3. What does it take to get banned?
The only thing we (the moderating staff) wish of the forum is the same thing that the majority of members do: To be able to enjoy our hobby in a fun way with other people. The only reason we do what we do is that we want to continue seeing Head-Fi as a great place to do that, for everyone. So while breaking any of the rules once is unlikely to get you banned, if members are repeatedly reporting your posts and we repeatedly have to give you warnings, then at some point you're going to find your account restricted or banned for some period of time, if not permanently. We don't like banning people and it is relatively rare, but we're human and we only have so much patience.
However, the following will almost certainly result in a permanent and irrevocable ban:
- Spamming, eg: Posting the same thing many times in many threads.
- Posting highly offensive material, such as pornography.
- Being directly rude to a member of staff (eg: Replying to a PM from a staff member with "F-off" or the like). Being rude to the people who work hard to ensure you can enjoy your time on the site is totally unacceptable.
- Saying "I'm contacting my lawyer!" or similar legal suggestions or threats. We take such threats with the utmost seriousness (due to the huge costs involved) and have zero tolerance for them.
- Creating a second account to evade a (temporary) ban, avoid negative feedback from the classifieds, shill or otherwise break the rules.
- Receiving over 10 PMs from moderators about deleted posts that contained abusive content, personal attacks or were otherwise thread-crapping or trolling.
4. Why was a person banned?
5. I disagree with a moderation decision. Who do I contact?
6. Moderator and Administrator Impartiality.
All sponsorship of the site is managed by Wikia in its entirety. The moderating staff members are not paid to moderate the site, and, excepting the site owner, do not have any involvement in or receive any financial benefit from sponsors. In fact, moderation staff become aware of a new sponsor at the same time members do: When they post or advertise on the site.
So you read about a guy who said his posts were deleted or he was banned for criticising a sponsor? Really? In every case someone has done that, they were banned for being rude and offensive on the forums, yet don't want to take responsibility for their actions.
Seriously, even despite that, there is no way a handful of moderators can go through the 2000+ posts made daily and delete all those that say negative stuff about sponsors. It is not possible and we'd quickly lose most of our membership with thousands of posts regularly disappearing.
So, there is no problem with criticising a company, or its products, sponsor or not, within reason. Posting about an issue you have with a company is fine, but even if you are annoyed, please don't go about spamming it in every thread (or on every page of a thread) that discusses the company, especially in the Sponsor Announcements and Deals forum. Trying to trash a company's reputation over a personal disagreement or vendetta is not OK. Just because you're talking about a company doesn't mean that it is OK to be rude and disrespectful to them. Create your own thread to discuss your issues or concerns. Remember that while you may be displeased, other people are not, and wish to discuss the company and products without pissed-off customers trying to shout them down at every turn.
Note that as per the Terms of Service, libel is not permitted here. If a libellous statement is made, we will remove the offending post and/or thread. This is not "protection" of sponsors, advertisers or members of the trade.
Here's a post from Jude about it:
Sorry to go off-topic for a moment, but...
...that assertion is no less absurd than any other time I've addressed it before. Here are a few related posts:
As I've said before, on most days, at least a couple-thousand posts are made on Head-Fi. How many of those posts do you suppose criticize sponsor products? And are you suggesting that they're removed? So the only posts having to do with sponsor products are the ones that are positive, all others deleted? Is that what you're suggesting? Really? Look around. It won't take long for you to see how absurd that suggestion is.
Now back on-topic.
And another post from Currawong:
The amount I get paid to be here: $0. (I don't own the site.)
The amount I get as a result of anything whatsoever to do with sponsors on the site: $0
The effect of any company becoming a sponsor on anything I do on the site beyond enforcing the rules: Zero.
The involvement I have in the organisation of sponsors: Zero.
The amount I care about whether or not a company is a sponsor as a result: Zero*.
*Excepting if the sponsor has been involved in undisputed dishonesty on Head-Fi, such as shilling.
To be brutal, the manufacturers I've spent time talking to (sponsor or otherwise) I'd say are more honest. They can't afford not to be.
If you don't like what I have to say, then don't like it, and make all the excuses you want as to why what I say isn't true, but I call it as I see it and have experienced things.